www.ericataylorwellness.com

Date Effective: June 1st, 2025

1. Acceptance of Terms
By accessing or using the website located at www.ericataylorwellness.com (“Site”), purchasing any digital products, enrolling in any coaching services, participating in email communications, or otherwise engaging with content provided by Erica Taylor Wellness LLC (“Company”, “we”, “us”, or “our”), you (“you” or “User”) agree to be legally bound by these Terms and Conditions (“Terms”).
If you do not agree to these Terms, you must not access or use the Site or its services. Continued use of the Site constitutes your acknowledgment and acceptance of these Terms, which form a binding legal agreement between you and the Company.
These Terms apply to all users of the Site, including without limitation users who are browsers, clients, customers, or contributors of content.
We reserve the right to modify or replace any part of these Terms at any time. The most current version will be posted on this page with the “Effective Date” updated accordingly. It is your responsibility to review the Terms periodically for changes.

2. About the Company
Erica Taylor Wellness LLC is a limited liability company registered in the United States and based in Texas. Our mission is to support mothers and women in early motherhood through simple, sustainable, and real-life wellness solutions.
We offer a range of services and digital products, including but not limited to: One-on-one virtual wellness coaching, free and paid downloadable guides and resources, and online self-paced courses. All offerings are designed to be informational, educational, and supportive—not diagnostic, prescriptive, or therapeutic. We serve both U.S.-based and international clients and customers.

3. Eligibility
To use this Site or purchase services, you must be:
• At least 18 years of age
• Able to form a binding contract under applicable law
• Using the Site for personal and lawful purposes only
By accessing the Site, you represent and warrant that you meet all of the above criteria. If we discover that you do not meet these eligibility requirements, we reserve the right to terminate your access and refuse any and all current or future use of our services. Parents or legal guardians are responsible for ensuring their children do not submit personal data or access this Site.

4. Services Provided
The Company provides holistic health and wellness coaching for women, primarily focused on early motherhood. Services include: Personalized virtual coaching programs, digital products, free downloadable wellness tools and guides, future offerings including self-paced, digital wellness courses. All services are digital in nature and are delivered electronically. No physical goods are sold or shipped.
The Company’s content and services are intended solely for educational and informational purposes. They are not intended to substitute professional medical advice, diagnosis, or treatment. The User is solely responsible for consulting with a qualified healthcare provider for any medical concerns.
We do not guarantee specific results or outcomes, and results will vary based on individual circumstances and application of strategies.

5. Digital Products & Licensing
All digital downloads and content provided by the Company—whether free or paid—are the intellectual property of Erica Taylor Wellness LLC and are protected under U.S. and international copyright laws.
When you download or purchase a digital product (such as a PDF guide), you are granted a limited, non-exclusive, non-transferable, revocable license for personal, non-commercial use only.
You may not:
• Share, sell, distribute, or sublicense our content
• Reproduce or publish any part of our materials without written consent
• Modify or adapt our materials for redistribution
Unauthorized use, reproduction, or sharing of any content may result in civil or criminal liability. We monitor the misuse of our materials, and violations will be prosecuted to the full extent of the law.

6. User Accounts
Some services (such as online courses or paid content hosted on third-party platforms like Podia) may require you to create a user account. You agree to:
• Provide accurate, complete, and current information
• Keep your login credentials confidential
• Be responsible for all activity under your account
The Company is not responsible for any unauthorized access resulting from your failure to secure your account information. If you suspect that your account has been compromised, you must notify us immediately.
We reserve the right to disable or delete accounts at our discretion, especially for misuse, fraudulent activity, or violation of these Terms.

7. Payments & Billing
All prices are listed in U.S. Dollars (USD) unless otherwise indicated. Payments are required in full prior to gaining access to any coaching service, course, or digital product, unless a payment plan is explicitly offered and selected during checkout.
We use trusted third-party processors (e.g., Stripe, PayPal) to handle payments. By submitting your payment information, you authorize us to charge the designated payment method.
You are responsible for:
• Ensuring accurate billing and payment details
• All applicable taxes, fees, and exchange rates if purchasing outside the U.S.
• Any failed transactions due to insufficient funds, expired cards, or other issues
If a payment fails, access to the associated service or product may be suspended until payment is successfully processed. Repeated failed payments may result in termination of access.

8. Refund Policy
All sales are final. Please refer to the Refund Policy for more information on this section.

9. Delivery of Digital Goods
All products and services offered by the Company are delivered digitally. You will receive access either: Immediately via download link or email, via a user account through a third-party platform (e.g., Podia for courses), or within a reasonable timeframe communicated at purchase.
It is your responsibility to provide a valid email address and check spam/junk and promotions folders if your content does not arrive promptly.
The Company is not responsible for:
• Access issues due to user error, incorrect email, or third-party email filtering
• Compatibility with your specific device, software, or internet service
If technical issues occur, contact us at erica@ericataylorwellness.com, and we will assist in good faith to resolve access problems.

10. Coaching Relationship Disclaimer
By engaging in any coaching services, you acknowledge and agree that:
• Coaching is not a substitute for licensed medical, psychological, or mental health treatment
• Erica Taylor is a certified wellness coach and holistic nutritionist, but not a licensed physician, dietitian, or therapist
• No diagnosis or treatment of medical conditions will be provided
All coaching is educational and meant to support general wellness. If you need clinical care, you must consult an appropriately licensed professional.
You also understand that coaching outcomes vary from person to person, and that your progress depends on your own efforts, circumstances, and consistency. No guarantees are made regarding specific results or outcomes.

11. Intellectual Property Rights
All content on the Site and in related materials—including but not limited to coaching resources, downloads, email communications, guides, PDFs, visuals, text, video/audio materials, and branding—is the sole property of Erica Taylor Wellness LLC.
Unless explicitly stated otherwise, you may not:
• Copy, modify, reproduce, or republish any material
• Share our downloads with others (even at no cost)
• Use our content for commercial or competitive purposes
• Create derivative works based on our intellectual property
Limited personal use is granted only after full payment and according to the terms set forth in your purchase. This license does not transfer any ownership rights to you.
We actively enforce our intellectual property rights. Legal action will be pursued in cases of infringement.

12. Testimonials & Results Disclaimer
The Site may present testimonials, reviews, or client stories describing experiences with Erica Taylor Wellness services or products.
These testimonials:
• Reflect individual experiences, which may not be typical
• Are provided voluntarily and without compensation
• Are not intended to represent or guarantee that you will achieve the same results
Every client is unique, and results depend on many factors including personal commitment, lifestyle, and circumstances. We make no claims, warranties, or guarantees about specific health or wellness outcomes.

13. Free Resources & Email Communications
By submitting your email address to download free resources or request information, you are consenting to receive periodic email communications from Erica Taylor Wellness LLC. This may include: health and wellness tips, program or product updates, and marketing and promotional content.
You may unsubscribe at any time using the link provided in each email. For full details, see our Privacy Policy. We do not sell, rent, or share your personal information with third parties for marketing purposes.

14. Communications
For all inquiries, please contact us at: erica@ericataylorwellness.com.
We strive to respond to messages within 24 business hours, Monday through Friday.
You agree to communicate respectfully and professionally with the Company. Any form of abusive, threatening, or inappropriate communication will result in termination of access to our services and refusal of future contact. We are not responsible for missed messages due to user email errors, filtering, or third-party platform malfunctions.

15. Website Access & Availability
While we strive to ensure that our Site and digital products are accessible 24/7, we cannot guarantee uninterrupted or error-free functionality.
We may:
• Temporarily disable access for maintenance or updates
• Modify or discontinue any part of the Site or services at any time without notice
• Restrict access to certain users at our discretion
You agree that we will not be liable for any loss, inconvenience, or damages resulting from downtime, modifications, or restricted access. It is your responsibility to maintain a stable internet connection and compatible device to access our materials.

16. Prohibited Conduct
You agree not to use the Site or services in any way that is unlawful, unethical, or prohibited by these Terms. Specifically, you may not:
• Misrepresent your identity or qualifications
• Interfere with the security, accessibility, or operation of the Site
• Use our content to compete with or replicate our services
• Attempt to gain unauthorized access to restricted systems
• Engage in spamming, phishing, or abusive behavior toward the Company or other users
Violation of these terms may result in immediate termination of access, legal action, and reporting to appropriate authorities.

17. Third-Party Tools & Links
This Site may include links to third-party websites, platforms, or tools—including but not limited to:
• Podia (for course delivery)
• Zoom (for coaching sessions)
• Showit (website platform)
• Email marketing tools
These services are governed by their own privacy policies and terms of use. We are not responsible for the practices, accuracy, security, or availability of content from any third-party site. You acknowledge and accept all risks associated with accessing or using third-party services linked through our Site.

18. Limitation of Liability
To the fullest extent permitted by law, Erica Taylor Wellness LLC, its members, contractors, and affiliates shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of:
• Use of the Site or services
• Delays, access issues, or interruptions
• Inaccurate or incomplete information
• User decisions based on our content
This includes loss of income, emotional distress, health consequences, or missed opportunities. If liability is found despite this disclaimer, our total liability will not exceed the amount paid by you for the service or product in question, if any.

19. Indemnification
You agree to defend, indemnify, and hold harmless Erica Taylor Wellness LLC and its affiliates from any claims, liabilities, damages, expenses, or legal fees resulting from:
• Your violation of these Terms
• Your use or misuse of our Site or services
• Any breach of your representations or warranties under this agreement
• Any negligent or unlawful act by you or under your account
This clause survives termination of this agreement and your use of the Site.

20. Governing Law & Dispute Resolution
These Terms shall be governed and interpreted in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.
In the event of any dispute or claim, the parties agree to attempt resolution through informal negotiation. If unresolved, the dispute shall be submitted to binding arbitration in Dallas, Texas, under the rules of the American Arbitration Association. Legal proceedings in any court shall be a last resort.
By using this Site, you waive your right to a jury trial and agree to resolve disputes individually, not as part of a class action.

21. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. The remaining portions will continue in full force and effect.

22. Termination
We reserve the right, in our sole discretion, to terminate or suspend your access to the Site or our services at any time and without prior notice, for any reason, including but not limited to:
• Breach of these Terms
• Violation of laws or third-party rights
• Disruptive, abusive, or harmful behavior toward the Company or other users
Upon termination, your right to use our services will immediately cease. We are not liable for any damages or losses resulting from such termination.

23. No Waiver
Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision. Any waiver must be explicitly stated in writing and signed by an authorized representative of Erica Taylor Wellness LLC. No waiver of any breach shall be deemed to be a waiver of any other or subsequent breach.

24. Entire Agreement
These Terms, together with our Privacy Policy, Refund Policy, and any written client agreements (where applicable), represent the entire agreement between you and Erica Taylor Wellness LLC regarding the use of our Site and services. They supersede any prior agreements, representations, or understandings, whether written or oral.

TERMS & CONDITIONS